51社区黑料

Professor

E: ebrophy@sfu.ca
Room: HC7357

My research examines labour, technology, communication, and collective organization in the digital economy. I鈥檝e explored the relationship between work and digital technology in call centre work, data work, platform-based gig work, outsourcing, and algorithmic management practices from the perspective of worker resistance and labour organizing. My first book, Language Put to Work: The Making of the Global Call Centre Workforce (2017) was awarded the Canadian Communication Association鈥檚 Gertrude J. Robinson Book Prize and the Canadian Association of Work and Labour Studies Book Prize. More recent research examines labour organizing by contract workers in tech and in the broader platform economy. This work resulted in the collaborative book project (2025), co-authored with Julie Chen, Alessandro Delfanti, Brian Dolber, Lilly Irani, and Tamara Kneese. Drawing on collaborations with unions across the tech sector鈥攊ncluding Alphabet Workers Union, Rideshare Drivers United, Turkopticon, Amazon Workers Solidarity, and Tech Workers Coalition鈥攖he book renews workers鈥� inquiry for an economy where platforms, algorithms, and artificial intelligence are predominant.

Through the project I鈥檝e collaborated with Nicole Cohen and Greig de Peuter to examine worker-led efforts to collectively transform material conditions in media, cultural and tech industries in a context of labour precarity, industrial flux, and technological change. We鈥檝e explored unionization campaigns, co-operatives, alternative worker organizations, policy advocacy, and the development of new forms of collective infrastructure by cultural and media workers, including interns, freelancers, artists, digital media workers and tech workers through fieldwork in Canada, Italy, the United States, and other countries. We are currently completing a book gathering over a decade of research in this area for Pluto Press.

A third strand of my research explores precarious work, outsourcing, and the neoliberal university. At 51社区黑料 I work with (CWJ), a coalition of students, faculty, workers, and others community members advocating for the 51社区黑料administration to do the right thing and bring food and cleaning service in-house. The campaign has been endorsed by every constituency on campus, by Burnaby-area MLAs, by the mayor of Burnaby and the Burnaby Council, and by research institutes, unions and other labour organizations in Metro Vancouver. The campaign includes a which supports the goals of the coalition, producing knowledge that brings public attention to the working conditions of SFU鈥檚 contract workforce. The CWJ campaign and research project have contributed to living wage gains for contract service workers and access to campus amenities and benefits previously reserved only for 51社区黑料employees, including like daycare service and tuition waivers.

I have translated numerous works by Italian scholars, including Gigi Roggero鈥檚 and Giovanna Franca Dalla Costa鈥檚 .

I鈥檝e been fortunate to work with an exceptional group of graduate students over the years. Below is a list of students I have supervised. 

PhD Students

• Alicia Massie (completed Spring 2026)

Power, and the Politics of Migrant Care Labour in Canada, 2019鈥�2024

• Hoyoung Kim (completed Spring 2023)
  

• Ben Anderson (completed Fall 2022)

• Rodrigo Finkelstein (completed Spring 2022)
  
  
  

Master鈥檚 Students

• Diana Limbaga (completed Spring 2026)
  A Workers鈥� Inquiry into the Philippine Virtual Assistant Industry
  
  
• Omri Haiven (completed Fall 2024)
  
  
  
• Bronwen Barnett (completed Summer 2024)
  
  
  
• Mark Dunn (completed Spring 2023)
  
  
  
• Catherine Jeffery (completed Fall 2022)
  

• Seamus Grayer (completed Spring 2020)
  

• Zijun Liu (completed Fall 2019)
  
  
  
• V茅ronique Emond-Sioufi (completed Spring 2018)
  
  
  
• Elizabeth Sarjeant (completed Spring 2018)
  
  
  
• Kyoung-ae Han (Didi) (completed Summer 2015)
  

• Madison Trusolino (completed Spring 2015)