Contact Us
Please note that our international student advisors do not advise on academic-related and permanent residence inquiries.
To learn more about academic advising, see Quick Links. For information about applying for permanent residence in Canada, please visit the (IRCC) website.
i Please note: The 2025 Provincial Attestation Letter (PAL) process has been finalized at SFU. If you need a PAL for your study permit application, please review our FAQ page here on how to obtain a PAL from SFU.
In-Person Drop-in
If you鈥檙e unsure whether your question can be addressed by an International Student Advisor (ISA), please visit our main Contact Us page for details.
Need quick support with your immigration or transition-related questions? Join our鈥疍rop-In Advising鈥痵essions鈥攏o appointment needed!
Format:
- First-come, first-served basis
- Advising time is limited to 15 minutes per student
- Wait times depend on the number of students in the queue
- Queue operating hours
- Start time : 1PM
- Closing time 鈥� either when we reach capacity or 30 minutes before the scheduled end time, whichever comes first.
- Start time : 1PM
- If your question requires more time, an advisor may schedule a follow-up meeting
鈿狅笍 Complex Cases
If you are experiencing complex circumstances, such as:
- A refused study or work permit application
- A study/work permit application complicated by critical incidents, academic standing, financial holds, or a leave of absence
- An urgent or time-sensitive application (e.g. your permit has expired or will expire within a week)
- Being denied entry to Canada or required to leave the country
Please fill out an appointment request form. One of our advisors will get in touch with you and guide you through your next steps.
In-Person Drop-In Advising
Note: On September 4, 11 & 18, group advising at Global Student Centre (GSC) will be replaced with in-person drop-in at the Burnaby Campus.
Burnaby
In the 51社区黑料ISS Main Office in the Maggie Bentson Centre (MBC 1200).
| Queue Opens | 1:00PM |
| Queue Closes | 3:00PM |
鉂� Note: Monday drop-ins in Burnaby that are cancelled due to statuory holidays will be rescheduled for Tuesday
Surrey
Offered in the Surrey Campus Mezzanine infront of Registrar's office.
| Queue Opens | 1:30PM |
| Queue Closes | 2:45PM |
Vancouver
Drop-In Advising is offered at Harbour Centre, first floor next to the Registrar's office.
| Queue Opens | 2:00PM |
| Queue Closes | 3:45PM |
Lost? Call our Front Desk Office at 778-782-4232 for assistance or visit the Campus Map