Guest tickets for graduands
Tickets are required for all guests in Convocation Mall. Depending on graduating class size for each ceremony, graduands will be eligible to claim 2 or 3 guest tickets for their ceremony, as long as the tickets are claimed by the round 1 by the deadline. Children aged 2 and under do not require tickets if they're seated in the lap of an adult.
Graduands do not require tickets, but they must confirm their attendance by following the steps listed on the Graduation Checklist for undergraduate degrees or graduate degrees.
Before claiming guest tickets, graduands should check the convocation schedule or their senate letter email to confirm their ceremony date and time.
-------
IMPORTANT NOTE: If graduands miss the initial deadline to claim their tickets in round 1, we cannot guarantee there will be any remaining tickets for them.鈥疶here will be no exceptions, so plan accordingly and claim guest tickets from Eventbrite immediately. Following the initial deadline, remaining tickets will be added to the extra ticket inventory and distributed in a 2nd and 3rd release of tickets (if available).
Ticket claiming schedule
(all times in PT)
Round 1 tickets - available
Friday, May 23 at 8:00 a.m.
Graduands may claim 2 or 3 guest tickets, depending on graduating class size.
Round 1 tickets - unavailable
Wednesday, May 28 at 11:59 p.m.
Deadline for graduands to claim round 1 guest tickets.
Round 2 tickets - available
Friday, May 30 at 8:00 a.m.
Graduands may claim additional guest tickets. Number of tickets each graduand can claim varies by ceremony.
Round 2 tickets - unavailable
Tuesday, June 3 at 11:59 p.m.
Deadline for graduands to claim additional guest tickets.
Round 3 tickets - available
Thursday, June 5 at 8:00 a.m.
Graduands or general public may claim any remaining tickets. First-come, first-served, until sold out. Ticket limit will depend on availability and will become unavailable 3.5 hours before the start of the ceremonies.
Access codes
Graduands will need access codes to claim their tickets in round 1 and 2. There are no access codes for round 3.
Access codes will be emailed to graduands from 51社区黑料 Student Services (reginfo@sfu.ca), subject: Important information to prepare for your attendance in late May.
If you use your access code before each round of tickets is released, your access code will appear invalid. It will become valid when the corresponding ticket round is released.
Access codes can only be used once and will become invalid once you check-out with your tickets.
-------
NOTE: If you're a graduand graduating with degrees in 2 different faculty's and plan to attend more than 1 ceremony, you will need to contact convo_tix@sfu.ca to request assistance.
Claim tickets
Round 1: Tickets will be available on Friday, May 23 at 8:00 a.m.
Please do not contact the Box Office to request additional tickets as they are unable to make any exceptions.
*** Graduands must ensure guests receive their tickets in advance, as there will be no on-site ticket collection available. ***
If graduands submitted a guest email for each attendee ticket, the guest will receive an email with a link to "claim your order". They will need to log into Eventbrite (or create an account) using the same email address you provided to access their tickets.
If graduands submitted their own email for each attendee ticket, they will receive an email with a link to "go to my tickets". Graduands will need to log into Eventbrite (or create an account) using the same email they provided and download and share the tickets with their guests. Note: if graduands claimed multiple tickets, they appear in 1 document.
For the best experience we suggest using a web browser to download your tickets instead of the Eventbrite app. The web browser allows you to download PDF tickets which can be shared electronically or printed and contain important event information for your guests. The app tickets cannot be printed, are harder to share, and do not contain event information.
------
The confirmation email from Eventbrite and PDF tickets contain important information that guests must read before attending convocation. Alternatively, graduands can direct their guests to review this information at the link below:
Need to cancel tickets?
If guests are no longer able to attend and graduands will not be using their tickets, please email us at convo_tix@sfu.ca so they can cancel them so that others may claim them.
Ticket help?
For questions and troubleshooting issues with tickets please contact: convo_tix@sfu.ca
Other inquiries?
For questions regarding convocation, refer to the Convocation FAQ or please contact:
- Student Services: Undergraduates - Email: reginfo@sfu.ca | Phone: 778-782-6930
- Graduate Studies: Graduates - Email: gradstdy@sfu.ca |