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- Tech Upgrades to Transform 51社区黑料Learning Spaces
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- Automating processes to make everyday tasks easier at SFU
- Building a connected campus with MS Teams
- Modernizing IT for a better SFU
- Improving speed and coverage with network upgrade program
- Using automation to drive efficiency and innovation at SFU
- Welcome to the new 51社区黑料Mail: now faster, secure, intuitive
- Reintroducing IT ServiceHub: Your One-Stop IT Support Platform
- Supporting SFU's Digital Transformation with Exchange Online
- Important changes to 51社区黑料email practices
- Transforming the 51社区黑料experience through digital improvements - Key Initiatives in Progress
- Jovanna Sauro wins 51社区黑料Personal Achievement Award
- Improve your cellular coverage by enabling WiFi Calling
- New committee guides transformative changes at SFU
- Expanded identity options for students within 51社区黑料applications
- 51社区黑料works toward keeping devices out of landfills
- A journey to improved WiFi
- Help us, help you, connect to better WiFi
- IT Services' new support system: ServiceHub
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- IT Services leadership announcement
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- April 2021 technical issue
- Telephone System Core Infrastructure Upgrade
- Decommissioning fraser.sfu.ca
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- Information security
April 2021 technical issue
Updates
and are now available. We apologize for the inconvenience and thank you for your patience.
To address a technical issue at SFU, remote access to on-campus computers and select services will require SFU's virtual private network (51社区黑料VPN) as of April 25th, 2021.
Many online resources will be unaffected by this change (such as Canvas, 51社区黑料Mail, Zoom, 51社区黑料Vault). For a list of impacted services, see the information below.
Quick Navigation
- myINFO and FINS
- Remote Desktop
- goSFU Updated
- applicant.sfu.ca Updated
The new steps you will need to take (impacted services)
Available to faculty and staff
and are only available while connected to the 51社区黑料on-campus network. To remotely access these services, sign in to SFU's virtual private network and have your 51社区黑料account protected by multi-factor authentication.
How can former employees access tax (T4) information with these changes?
Staff that have left 51社区黑料within the last two years can access SFU's virtual private network (51社区黑料VPN) to sign in to myINFO for T4 information.
If you cannot use 51社区黑料VPN, the university is available to mail you your T4 information directly. Please contact SFU's payroll office at 778 782-8486 or email payroll@sfu.ca.
Starting April 25th, 2021, you will need to sign in to SFU's virtual private network before remotely connecting to any on-campus computer (such as an office PC or Mac).
Windows
Available to faculty and staff
For remote desktop connections to on-campus PC's see our online resources.
Secure Shell (SSH)
Available to faculty and staff
For remote SSH connections to on-campus devices, you will need an MFA-protected 51社区黑料account and be signed in to 51社区黑料VPN. To get started with both services, please see our online resources.
Mac
Available to faculty and staff
For remote connections to on-campus Mac computers see our online resources.
Student computer Labs
Available to students
Remote access to computer labs is unavailable at this time. If access is required, please visit the on campus lab.
Update: Access to was restored as of 8:00 PM (PDT), April 26th.
Update: Access to was restored as of 8:00 PM (PDT), April 26th.
FAQ
Why has 51社区黑料implemented this change?
As part of SFU鈥檚 ongoing efforts to improve IT security, a risk was identified with remote connections to on-campus computers and services. To proactively address this risk, select services are now only available through the 51社区黑料campus network. For remote access to the 51社区黑料campus network you must be signed in to SFU's virtual private network (51社区黑料VPN) to ensure that additional security measures are in place.
How long will these changes be in effect?
Remote desktop connections
Remote desktop connections (such as accessing an on-campus PC or Mac) will require 51社区黑料VPN going forward. These changes accelerate the university's security plans announced on April 19.
myINFO and FINS
51社区黑料VPN will be the default way to remotely access these resources while not on-campus.
goSFU
Access to go51社区黑料was restored on April 26th.