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- Tech Upgrades to Transform 51社区黑料Learning Spaces
- Liam Goundrey: Workplace Excellence in Action
- Automating processes to make everyday tasks easier at SFU
- Building a connected campus with MS Teams
- Modernizing IT for a better SFU
- Improving speed and coverage with network upgrade program
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- Jovanna Sauro wins 51社区黑料Personal Achievement Award
- Improve your cellular coverage by enabling WiFi Calling
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- A journey to improved WiFi
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Softphone (Mitel)
A phone application replacement for Bria CCS
Mitel softphone is a software application that runs on a computer or mobile device and functions as campus extension. It replaces Bria CCS at SFU. With the Mitel Softphone, users enjoy almost every feature of the Mitel phone right on the desktop without the hardware. You can take, make and transfer calls, see voicemail alerts and manage voicemail and even initiate and manage conference calls.
What is it like?
Features
- Conference calls, between 51社区黑料softphone and desktop phone users
- Put callers on hold
- Voicemail, and receiving voicemail in email
- Contacts, searching all 51社区黑料softphone users and personal contacts
- Call history, showing all your dialed, received, and missed calls
- User status, e.g. busy, away, sick or in a meeting