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We’re here to help you navigate key student services — from logging in to go51ÉçÇøºÚÁÏand managing your classes, to getting your 51ÉçÇøºÚÁÏID, accessing U-Pass BC, paying tuition and fees, and requesting refunds. You can also find information on graduation applications, official documents, and campus hours and locations.

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Contact Registrar Information Services by phone or chat (LiveHelp)

Email: reginfo@sfu.ca
Phone: 778 782 6930
Fax: 778 782 4969

Use LiveHelp to reach Registrar and Information Services for quick questions about enrolment, dates, tuition, goSFU, transcripts, IDs, policies, and forms. Sign in securely with your 51ÉçÇøºÚÁÏComputing ID.

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Please note that the Registrar and Information Services offices will be closed on all General Holidays.

Registrar & Information Services
  • For all general Inquiries
10 AM - 12:30 PM; 1:30 - 3:30 PM

Financial Aid and Awards

  • For all inquiries related to scholarships, awards,
    work study, bursaries and student loans
10 AM - 12:30 PM; 1:30 - 3:30 PM
Undergraduate Admissions*
  • For inquiries related to your application to SFU
Mondays, Wednesdays, and Fridays from 11:00 AM - 12:30 PM and 1:30 - 3:00 PM
Undergraduate Records
  • For current students and alumni
  • For inquiries related to your student record
    and official documentation
**No phone coverage (Dec 15–19)**
Mondays, 1:30 - 3:30 PM
Tuesdays, 1:30 - 3:30 PMT
hursdays, 10:00 AM - 12:30 PM

*Applicants can also submit their admission questions online using the .

Visit us on campus

Burnaby campus

location_on Address


Hours of operation

Monday to Thursday: 9 AM - 4 PM
Friday: 10 AM - 4 PM

Surrey campus

location_on Address

Mezzanine (top of the entrance staircase)

Hours of operation

Monday to Thursday: 9 AM - 4 PM*
Friday: 10 AM – 4 PM

Vancouver campus

location_on Address

1100 Harbour Centre, Vancouver


Hours of operation

Monday to Thursday: 10 AM - 5 PM
Friday: 10 AM - 4 PM